About Jetstar Airways

Jetstar Airways, part of the Qantas Group, is the third largest domestic airline and part of the largest airline organisation in Australia.  Employing over 6,000 staff both directly and indirectly, the business which started in 2004 continues to expand and is currently four times the size since launch.
 
Jetstar are Australia's low fares carrier and fare leader now operating to 19 Australian domestic destinations and an existing 11 short and long haul overseas destinations.

The organisation’s offices are in Bourke St at the heart of Melbourne’s CBD, close to a nucleus of cafes and transport links as well as a plethora of retail outlets and bars/restaurants.

People

Jetstar Group Airlines employ over 6,000 staff both directly and indirectly across the Asia Pacific region. They believe in fostering a culture that is focused on customers - ensuring they deliver the lowest fares and provide a travel experience that is refreshing and enjoyable; alongside a commitment to all day every day low fares both to passengers and their staff.

Jetstar staff are recruited with an attitude and ability to deliver excellent customer service with an understanding that to deliver on their promise - All day, every day, low fares - always focussed on keeping costs to a minimum. That means working smarter and always looking for ways to improve Jetstar systems and processes.

The business has a great team of trained professionals from the support staff in head office to the cabin crew, engineering and of course the pilots who they see as best in class.

Jetstar Voted World's Best!

Jetstar aims to be a high performing organisation. Recognising that employee satisfaction and effectiveness rely heavily on a positive culture that challenges, engages and empowers staff, they take active steps to improve and measure its culture. Through a dedicated people strategy, they focus on six areas of activity designed, together, to develop a high performing culture: leadership development, workforce planning, succession planning, talent management, organisational learning, organisational culture.

In the last couple of years, they are proud to have been recognised by customers and by respected industry leaders as one of the best low cost carriers in the region.

Jetstar Airways Awards

• Top 5 Carriers for Passenger Growth 2009 (Changi Airline Awards)
• Best Low Cost Airline - Australia and New Zealand 2009 (SkyTrax)
• Low Cost Carrier of the Year 2007 & 2008 (CAPA)
• Best Low Cost Airline Asia Pacific (Budgie$) 2008
• Best Low Cost Airline - Worldwide 2007 (SkyTrax)
• Best Low Cost Airline - Australia/Pacific 2007 (SkyTrax)
• Best Cabin Crew - Australia and New Zealand 2007 (SkyTrax)
• Operational Excellence 2007 - (Airline Business)

Jigsaws Viewpoint

Some of the reasons why Jetstar Airways are an attractive employer for procurement practitioners are:

• Sizeable and diverse spend portfolio presenting expansive opportunities for Procurement projects.
• Procurement is seen as a key partner to the Operations group with significant buy in and business
  head alignment. 
• The functions reporting line is two steps from the CEO which makes for useful
  support at executive level.
• The business is less beaurocratic than many large corporate businesses therefore the ability to act
  with some level of flexibility and commercial flair is apparent within this business.
• A modest team of two with the potential to grow as the business expands
• There is advantageous and optional leverage from the Qantas Group assets allowing for major
  opportunities to aggregate spend, but at the same time you will not be bound by Qantas policy should a
  better arrangement for the business be identified separately.
• A rewarding and supportive culture with strong leadership that understands the value Procurement
  can bring to an organisation.
• Opportunity to advance your career across Asia Pac or globally within the Qantas Group.